Terms of Service

Welcome to SpiderRush.

These Terms of Service govern access to and use of our online store, as well as the purchase of products available through our website.

By accessing our website, browsing it, or making a purchase, you agree to these Terms of Service and all other policies published in our store, including our Privacy Policy, Shipping Policy, and Returns and Refunds Policy.

If you do not agree with these terms, you must refrain from using our website.

1. Store Information

Trade name: SpiderRush
Email: topproductdrop@gmail.com
Address: Cl. 11a # 15-45, 412001 Palermo, Huila, Colombia.

SpiderRush uses Shopify as the technological platform to operate the online store. Purchases made through our store constitute a business relationship between the customer and SpiderRush.

2. Use of the store

The user agrees to use our website in a legal manner and in compliance with these terms.

It is not permitted to use the store for:

  • Illegal activities.
  • Fraud.
  • Identity theft.
  • Unauthorized access attempts.
  • Distribution of malware.
  • Interfering with the site's operation.
  • Collecting information from other users without authorization.
  • Using automated systems to carry out prohibited activities.

By using our online store or placing an order, you declare that you are at least the legal age of majority in your country or state of residence, or that you have the express authorization and supervision of your parents or legal guardians to carry out the transaction.

3. Products

We attempt to display our products and their characteristics as accurately as possible.

However, the images, colors, and appearance of a product may vary slightly depending on the device used to view the store.

The characteristics, availability, and prices of products are subject to change without prior notice.

4. Orders

By placing an order, the customer submits a purchase request.

We reserve the right to reject or cancel an order when there are reasonable circumstances that justify it, including obvious errors in pricing, availability, product information, or reasonable suspicion of fraud.

If an order is canceled after payment has been made, the corresponding amount will be refunded in accordance with our Returns and Refunds Policy and applicable legislation.

5. Prices and payments

The prices shown in our store correspond to the price in effect at the time of purchase.

Shipping costs, taxes, or other applicable charges will be shown during the purchase process when applicable.

Prices and promotions may be modified without prior notice, but any change will not affect orders that have already been accepted, unless there is a manifest error or other legally permitted circumstance.

For international shipments, the customer will be solely responsible for covering any import taxes, duties, customs fees, or local surcharges that may be required by the tax or customs authorities of the destination country.

6. Shipping

Orders are processed and shipped in accordance with our Shipping Policy.

The published delivery times are estimates and may be affected by logistical, customs, or external factors.

SpiderRush is not responsible for delays in delivery times caused by customs procedures, force majeure events, adverse weather conditions, or operational disruptions of courier companies beyond our direct control.

7. Returns and warranties

Returns, refunds, and warranties will be managed in accordance with our Returns and Refunds Policy and our 30-day Warranty, without prejudice to the legal rights that correspond to the consumer.

8. Intellectual property

The content of SpiderRush, including texts, logos, graphics, designs, photographs, videos, and other elements, belongs to SpiderRush or is used with the authorization of their respective owners.

It is not permitted to copy, reproduce, modify, distribute, or commercially use said content without prior authorization.

9. Third-party links

Our store may contain links or services provided by third parties.

SpiderRush does not necessarily control the content, operation, or policies of external websites. The use of these sites will be subject to their own terms and policies.

10. Privacy

The processing of personal data will be carried out in accordance with our Privacy Policy.

Our store uses Shopify and other necessary technological providers to process orders, payments, shipments, customer service, and other functions related to the operation of the store.

11. Comments and reviews

Customers may provide opinions, comments, or reviews about our products.

By submitting content to SpiderRush, the user declares that they have the right to use said content and that it does not infringe on the rights of third parties.

Reviews must be authentic and must not contain illegal, fraudulent, or offensive content, or content that infringes on third-party rights.

12. Errors and incorrect information

Occasionally, there may be incorrect or incomplete information on our website, including typographical errors, prices, promotions, availability, or product descriptions.

We reserve the right to correct these errors and update information when necessary.

If an order is affected by an obvious error in the published information, we may contact the customer to seek an appropriate solution or cancel the order and issue the corresponding refund.

13. Modification of terms

We may update these Terms of Service when necessary.

The most recent version will be available in our online store.

Changes will take effect from the moment of their publication, unless applicable legislation requires another date or procedure.

14. Applicable legislation

These terms shall be interpreted in accordance with the legislation applicable to the business relationship, without prejudice to any mandatory rights that apply to consumers in accordance with the laws of their country of residence.

15. Contact

If you have questions about these Terms of Service, you can contact us:

SpiderRush
Email: topproductdrop@gmail.com
Address: Cl. 11a # 15-45, 412001 Palermo, Huila, Colombia.